- 1. How long to receive an order after the payment is sent?
- 2. What is your reshipment policy?
- 3. Can I get express shipping for my order?
- 4. How much do you charge for shipping?
- 5. I'm a soldier in Irak. Can you ship to APO?
- 6. What courier do you use to send package? Is signature required upon delivery?
How long to receive an order after the payment is sent?
We ship orders within 4 business days after the payment is received depending on how big is the order. The average arrival time is 2-3 week after a package is shipped.
What is your reshipment policy?
We guarantee delivery to most of the countries. We don't guarantee delivery and we'll not reship to the following countries:
Canada, Australia, New Zealand, Sweden, Finland, Norway, Italy, France, Belgium, Germany, Denmark, Netherlands, North Korea, South Korea, Philippines, Swaziland.
Contact our customer support team if you received a seizure letter. They will give you an e-mail address to which you can send the photos of the letter. Further instructions will be sent to you after the photos are received.We also reship at no cost if your package is lost in the mail. We must wait for 30 days after the expected date before a package can be considered lost. Contact our customer support team if the wait period ended and you still haven't received your package.
Can I get express shipping for my order?
We are sorry but we can't ship any orders via express mail.
How much do you charge for shipping?
The shipping fee is $50 for orders under $1000. All orders over $1000 will automatically receive free shipping.
I'm a soldier in Irak. Can you ship to APO?
Sure we can ship to APO.
What courier do you use to send package? Is signature required upon delivery?
We ship all orders with EMS registered mail. You will have to sign for the package so please don't use fake names. We'll not reship the order if you use a fake name.